At jibb, your privacy matters. This Privacy Policy explains what personal information we collect, why we collect it, how it is used, and the rights you have as a player based in the Philippines. Please read this page carefully before using the platform.
A clear breakdown of the data jibb gathers and the purpose behind each type.
When you sign up for a jibb account, we collect your full name, date of birth, email address, mobile number, anda government-issued ID for identity verification. This information is required to confirm that you are at least 21 years old and legally eligible to participate in online gaming activities in the Philippines. Your registration details are also used to personalise your experience and ensure that your account is protected against unauthorised access. We do not collect more information than is necessary to open and maintain your account. All registration data is stored securely and is never sold to third parties.
To process deposits and withdrawals in Philippine pesos (PHP), jibb collects payment-related information such as your preferred payment method, transaction reference numbers, and deposit or withdrawal amounts. We do not store full card numbers or sensitive banking credentials on our servers — payment processing is handled through secure, encrypted channels. Transaction records are retained as required by Philippine financial regulations and for the purpose of resolving any disputes that may arise. Your financial data is accessible only to authorised personnel and is never shared with advertisers or unrelated third parties. If you have questions about a specific transaction, our support team is available around the clock.
When you access jibb through a mobile device or browser, we automatically collect technical information such as your IP address, device type, operating system, browser version, and session activity logs. This data helps us optimise the platform for Filipino players using a wide range of devices, from entry-level Android phones to the latest smartphones. Usage data also allows us to detect unusual activity that may indicate fraud, account compromise, or a violation of our Terms and Conditions. We use aggregated, anonymised usage statistics to improve platform performance and identify features that players find most valuable. This technical data is not used to identify you personally beyond what is necessary for security and service delivery purposes.
Transparency on data use, sharing practices, and your control over personal information.
jibb uses the personal data we collect to operate and improve the platform, process your bets and financial transactions, verify your identity, and communicate important account updates to you. We may also use your contact details to send you information about promotions, new features, or responsible gaming reminders — you can opt out of marketing communications at any time by contacting our support team. Data is used internally to conduct fraud prevention checks, comply with anti-money laundering obligations under Philippine law, and generate anonymised analytics that help us understand how players use the platform. We do not use your personal data to make automated decisions that significantly affect you without human review. Every use of your data is tied to a legitimate purpose directly related to your use of the jibb platform.
jibb does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary and under strict confidentiality agreements. We may also disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts when required to do so by law or in response to a valid legal request. In the event that jibb undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance. All third-party partners who handle your data are required to maintain security standards consistent with those applied by jibb.
Under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, you have the right to access, correct, and request the deletion of your personal data held by jibb. You may also object to the processing of your data for certain purposes, request a copy of your data in a portable format, or withdraw consent where processing is based on consent. To exercise any of these rights, please contact our support team with your account details and a description of your request — we will respond within the timeframe required by applicable Philippine law. jibb is committed to honouring these rights promptly and without unnecessary barriers. If you believe your data rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
jibb retains your personal data for as long as your account remains active and for a period thereafter as required by Philippine law, including obligations under anti-money laundering and gaming regulations. When you close your account, we will begin the process of anonymising or deleting your personal data, except where retention is legally required or necessary to resolve outstanding disputes or financial obligations. Transaction records and identity verification documents may be retained for up to five years following account closure in compliance with regulatory requirements. You may request information about the specific retention periods that apply to your data by contacting our support team. We review our data retention practices regularly to ensure they remain proportionate and compliant with applicable law.
How we keep your data safe, what cookies we use, and how we notify you of changes.
jibb employs industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security) protocols, and sensitive account data is stored using strong encryption at rest. Access to personal data within jibb is restricted to authorised personnel on a need-to-know basis, and all staff with access to player data are subject to confidentiality obligations. We conduct regular security assessments and work with trusted cybersecurity partners to identify and address potential vulnerabilities in our systems. While no online platform can guarantee absolute security, jibb takes every reasonable precaution to protect the integrity and confidentiality of your information. In the event of a data breach that poses a risk to your rights, we will notify you and the National Privacy Commission as required by Philippine law.
jibb uses cookies and similar tracking technologies to ensure the platform functions correctly, remember your preferences, and analyse how players interact with the site. Essential cookies are necessary for the platform to operate and cannot be disabled — these include session cookies that keep you logged in and security cookies that help prevent fraud. We also use analytical cookies to understand aggregate usage patterns, which helps us improve the platform experience for all Filipino players. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. We do not use cookies to serve third-party advertising or to track your activity across unrelated websites. For a full list of the cookies we use and their purposes, please contact our support team.
jibb may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will notify registered players through a notice on the platform or via the contact details associated with their account. The date of the most recent update will always be displayed at the top of this page so you can easily identify whether the policy has changed since your last visit. Continued use of the jibb platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how your data is being handled. If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to our support team — we are here to help.
If you have any concerns about how jibb handles your personal data, our support team is available 24/7. You can also check the FAQ for quick answers, or register now to start your experience on the platform.